Front Desk Supervisor at Stellar Hotels LLC

Front Desk Supervisor at Stellar Hotels LLC

— Language:  հայերեն և ռեւսերեն և անգլերեն
— Schedule:  -
— Salary  -

Duties and responsibilities:
— Provide exceptional customer care.
— Lead the front desk team and be a role model by sharing experience and knowledge.
— Create a team work schedule.
— Train new team members in accordance with hotel standards and policies.
— Ensure that all team members adhere to standard operating procedures, are friendly and attentive to guest needs and service.
— Address guest issues and complaints consistently and effectively.
— Build strong relationships and coordinate with all other departments.
— Assist the booking team with day-to-day duties and continually review guest debts and payments.
— Accommodate arriving groups, prepare accommodation lists and coordinate the registration process.

Required skills:
— At least a bachelor's degree.
— Experience in the hotel industry.
— Excellent knowledge of Armenian, English and Russian languages.
— Opportunity to work full time.

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