Booking Agent at Hayasa Yerevan Hotel

booking agent at Hayasa Yerevan Hotel

— Language:  հայերեն և ռեւսերեն և անգլերեն
— Schedule:  -
— Salary  -

Description of work:
— Handle all booking requests, changes and cancellations received by phone or email,
— Answer incoming calls and provide comprehensive answers to customer inquiries and complaints,
— Track schedules of bookings, cancellations and no-shows,
— Track changes to original bookings and manage exchanges and refunds,
— Manage our website rates across all OTA extranets and check rates daily,
— Establish working relationships with all departments (Front Office, Sales, etc.).

Job responsibilities:
— Experience as a booking agent would be a plus
— You communicate and write fluently in English/Russian,
— Knowledge of Triosoft System would be an advantage
— A degree or diploma in hospitality management or equivalent would be an advantage,
— Flexibility to respond to different work situations,
— Ability to work both independently and in a team.

APPLY TO A VACANCY WITHOUT REGISTRATION

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