Booking Agent at Opera Suite Hotel

booking agent Opera Suite Hotel

— Language:  հայերեն և ռեւսերեն և անգլերեն
— Schedule:  -
— Salary  -

Description of work:
— Reservation and assistance to clients in planning and booking,
— Client service,
— Be aware of all the services and promotions of the hotel in order to sell them,
— Upselling room categories or special packages,
— Answer incoming calls and provide satisfactory responses to customer inquiries and complaints.

Duties and responsibilities:
— Monitoring booking schedules, cancellations and no-shows,
— Track changes to original bookings and manage exchanges and refunds,
— Maintaining all office equipment in working order and cleaning regularly,
— Review billing instructions and guest credit against the hotel's credit policy and ensure all transactions are processed securely,
— Register arrivals, update profiles, and correctly record billing instructions.

APPLY TO A VACANCY WITHOUT REGISTRATION

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